CANCELLATION POLICY

OUR CANCELLATION TERMS

Ou Meul Cottages has a strict cancellation policy to protect us against cancellations. We have a live calendar with Nightsbridge which connects to many websites, giving instant online availability. Once a house is booked, it is no longer available to reserve on these websites.


OUR CANCELLATION POLICY

If booking is cancelled less than 7 days prior to date of arrival, the full amount will be forfeited.

​If booking is cancelled less than 21 days prior to date of arrival, the full deposit will be forfeited.

​In Peak season (15 December to 15 January) cancellations less than 30 days prior to date of arrival, will be forfeited.

TERMS & CONDITIONS

1. Ou Meul Farm Cottages, the owners and/or the personnel will

not be liable/held responsible for any damages, loss or injury

that may result from the use of the facilities at Ou Meul Farm Cottages.

Entering the premises is at own risk.

2. All our units are non-smoking units. Smoking is only permitted outside

the cottages. Please do not throw your cigarette butts outside.


3. Regrettably, no animals are allowed on the premises.


4. Please keep noise levels to the minimum for the comfort and

enjoyment of our other guests.


5. Please do not leave fires unattended. Keep fires small as coals

can easily blow out and cause a fire.


6. In case of fire, please make use of the fire hoses under the patio.

Connect the hose to the hot tub inlet or to the main tap at

the front of the house. Please contact us immediately.

7. Swimming and Fishing in the dam is at own risk.
Fishing is allowed on a catch and release basis only, and this is only for guests staying in the farm house.


8. Please be aware of snakes as we are in a nature area.


9. We reserve the right to charge for any damages caused through the course of your stay.

This includes breakages, damage to furniture or fixtures and fittings.

Any accidental damage should be reported as soon as possible.


10. If we find any lost property that was left behind, we will

contact you. However, we accept no responsibility in replacing.

11. No parties or events are allowed at our venue.

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